Source of Funds — What to Submit
You have reached the Source of Funds step. Choose a category that matches how you actually receive money, and attach a document that proves that source. The category and the document must agree.
How to fix
The Source of Funds (SOF) step is not another ID check. The reviewer needs to see, on paper, where your money comes from. There are two parts:
- Category — pick the option that describes your main income (Salary, Savings, Gifts, Self-employment, Investments, etc.)
- Supporting document — attach one document that backs the category you chose
A submission is rejected when the document does not show what the category claims. A salary category with a casino payout PDF will not pass. A savings category with a single-day app screenshot will not pass.
Pick the category that matches your situation, then attach the right document:
- ✅ Salary — bank statement covering the last 3-6 months with employer credits visible, or recent payslips that show the employer name, your name, gross and net amount
- ✅ Fixed Deposit / Savings — full bank statement that shows the deposit and the transfers into it, or a deposit certificate issued by the bank
- ✅ Gifts from family or friends — a short signed letter from the person who gave the money + a bank statement from that person showing the outgoing transfer to you
- ✅ Self-employed or business income — last tax return, or business account statement, or a letter from your accountant
- ✅ Investments or sale of property — brokerage statement showing realised gains, or the sale contract together with the bank credit that arrived from the buyer
Documents that will not be accepted as Source of Funds:
- ❌ A screenshot of your banking app with no header, no account number, no period — it must be a real statement, exported as PDF or printed by the bank
- ❌ A single transaction view showing one payment — the reviewer needs a period, not a snapshot
- ❌ A document in someone else’s name (a joint account where only your partner appears, an employer document with no link to you)
- ❌ A trading platform or crypto exchange screenshot showing only current holdings — it does not prove how the funds were earned
- ❌ A verbal explanation typed into the questionnaire instead of an actual file
Watch out for
- The name on the document must match the name in your profile exactly. If the document is in two names (joint account, family bill), the reviewer needs to see both names — yours included.
- Bank apps usually have an “Export statement” or “Account statement PDF” option. Use that instead of a screen recording or photo of the screen.
- The category you pick should also be consistent with what you said earlier in the onboarding survey about employment status and annual income. A “Student / Not employed” status with a six-figure salary statement will trigger a second look.
- If your funds come from more than one source, pick the category that represents the largest share. Do not split.
This is a manual review step. Final approval depends on the reviewer reading the document — the rules above describe what makes a document reviewable, not what guarantees approval.