Western Europe: proof of address that actually gets approved

Upload a bank or fintech statement (N26, Revolut, Wise, bunq, or similar) as a PDF. A government letter or the address side of your ID also works, though the statement passes most often. Save the utility bill for last.

What passes

• A neobank or fintech statement or letter, downloaded as a PDF. N26, Revolut, Monzo, bunq, Wise, Zopa, and SumUp have all been observed passing. This is the most reliable category overall.
• A government letter or certificate: a Jobcenter letter, a CAF or CERFA document, a prefecture letter, your padrón / empadronamiento, a Comune document or Dichiarazione di Ospitalità, a Senzer letter, or a parking.brussels notice.
• The address side of your ID or residence permit: a German Personalausweis or Aufenthaltstitel, an Italian Carta d’Identità, or a Spanish Tarjeta de Protección. If you already uploaded it for identity, reuse the same document.
• A classic utility bill. It works, but it’s the least common pass here, so try the options above first.

Put it in your own name, with the address matching your sign-up form, and keep it reasonably recent.

What gets rejected

• A document type that isn’t in the list above. This is the most common reason for rejection.
• An incomplete address, or one that doesn’t match your form.
• A document in someone else’s name.
• An old issue date. Enforcement varies by case, so when in doubt, use something more recent.

Country notes

• Spain — padrón / empadronamiento is a strong option.
• Germany, Italy — reusing the address side of your ID or residence permit works well.
• France — CAF, CERFA, and prefecture letters all pass.
• Germany, Netherlands — Jobcenter and Senzer letters are common and accepted.
• Italy — Comune documents and Dichiarazione di Ospitalità both pass.
• Belgium — a parking.brussels notice with your address works.