India: proof of address that actually gets approved

Upload an electricity or gas bill from your state provider, or a PDF bank statement that shows your address, with your name spelled exactly as on your sign-up.

Bills in India are digital and paid over UPI, so there’s no paper utility bill to scan. That’s what trips people up. One document clears it.

What passes

• An electricity or gas bill from your state provider (state DISCOM, piped-gas, or LPG). Download it as a PDF instead of photographing a screen.
• A bank statement from HDFC, SBI, ICICI, or Axis showing your address. Download the PDF from your banking app.
• Your driving licence, if the name matches your sign-up name exactly.

Any one of these works alone. Keep it in your own name, with the address you entered at sign-up.

What gets rejected

• Aadhaar — the card itself says it isn’t proof of address here. It’s your identity document.
• PAN card — carries no address at all.
• Passport — already used for the ID step.
• A name spelled differently from your sign-up form. With longer names, a shortened form, changed word order, or different spelling all read as a mismatch.
• Anything older than a few months. Aim for the last 3 months, though it isn’t a hard cut-off.

Stuck with only Aadhaar or PAN? Download a bank statement instead. Most banks give you a PDF in your own name.