Kazakhstan: proof of address that actually gets approved

Download a residence certificate from egov.kz — it’s free, in your own name, and works for citizens and foreign residents alike.

What passes

• egov.kz residence certificate — request it through egov.kz, save the PDF. It shows your ФИО, ИИН, and registered address, and you can often verify it through Kaspi.
• Utility (ЖКХ) bill — one bill paid through Kaspi QR, downloaded as a PDF in your own name.
• Bank statement — pull a PDF from your Kaspi, Halyk, or Freedom app showing your name and address. Download the PDF, don’t screenshot it.
• Kazakhtelecom bill — a downloaded bill in your name.

What gets rejected

• A bare app screenshot with no QR code, stamp, or verifiable source. Save the actual PDF instead.
• A document in someone else’s name — a spouse, a parent, the property owner.
• An address that doesn’t match the one on your sign-up form.
• A document that isn’t yours. The name on it has to be your name.

If you’ve relocated

Plenty of people approved here are foreign nationals living in Kazakhstan — residence counts, not nationality. A document from your passport country works if the address on it is where you live now.

Keep any document recent, within about 3 months. Government certificates and ID cards don’t expire for this purpose, so an egov.kz certificate is your safest bet.