United Arab Emirates: proof of address that actually gets approved

Upload a recent bank statement from Emirates NBD, Al Hilal, or Wio showing your name and address.

What passes

• Bank statement (Emirates NBD, Al Hilal, Wio) from the last 1-3 months. Download it as a PDF from your banking app, with your name and address on it.
• A DEWA (Dubai) or SEWA (Sharjah) utility bill in your name.

Keep the statement recent, ideally under 3 months old.

What gets rejected

• Your Emirates ID. It carries no street address, so the address check has nothing to read. Use a bank statement or a utility bill instead.
• App screenshots. Save the statement as a PDF, or photograph a paper bill clearly.
• A document in someone else’s name.
• An address that doesn’t match your sign-up form.

If you’ve relocated

Expats can use a national ID from your passport country if it shows a UAE “Present Address” that matches your current one. No local document needed.